Our Approach

Our aim is to attract and retain talent by creating an environment where everyone is able to perform to their full potential every day. We do this by building an inclusive workplace, making sure we have the right people in the right roles, and creating workplaces where people are engaged, empowered and rewarded for behaviour that builds our company.

Creating a positive and safe work environment is based on our Operating Model, which defines how we are organised, the values that guide us and the way we work; and our Care Strategy, which ensures our people are focused on creating an inclusive workplace where work is well-designed and we continuously improve.

Equally important is our people approach, which guides how we attract, employ, develop, connect, engage and retain talented people. It sets the foundation of our employee value proposition by:

  • Creating an inclusive workplace
  • Developing our people and our leaders
  • Investing in our people


Creating Inclusive Workplaces

We believe an inclusive workplace is where everyone feels comfortable and accepted, and where each person’s unique differences are recognised, valued and celebrated. We embrace the diversity of our people and harness their talents to achieve exceptional results working together.

More about how we create inclusive workplaces.

Developing our people and leaders

We often say that people are our greatest resource, so it makes sense to invest in developing their skills, capabilities and leadership abilities. There are a number of different ways we create learning and advancement opportunities for our people. We are committed to creating a future that puts our people first and empowers them.

More about how we are developing our people.


Investing in our people

We want working with us something our people are proud of, and to inspire others to join our team. That’s why we work to create flexible, inclusive, welcoming workplaces, to provide opportunities for advancement and genuine rewards.

More about how we invest in our people.

Employee Relations

Treating our people with respect and recognising their rights is the key to maintaining harmonious and productive relationships. We have a range of policies and approaches that are designed to give our people the voice they deserve, and ensure they know that they are heard.

More about our employee relations.


Women workers are a valuable resource

We've seen a big increase in the number of women working in our operations.