27 AUGUST 2026
Contractors play a critical role in our business and understanding their experiences helps strengthen our safety management approach and outcomes.
In FY26, we introduced a new confidential survey, available in multiple local languages, to better understand the perspectives of contractors working across our operations.
We received responses from over 2,000 participants, providing valuable insights into their awareness of our safety guarantee, perceptions of our safety management approach, confidence to speak up, and opportunities to improve safety performance.
Survey insights indicated strong alignment with our safety expectations, including a shared understanding of our safety guarantee and confidence to speak up and stop unsafe work. They also highlighted opportunities to improve the consistency of how safety concerns are acknowledged, addressed and communicated.
In FY27, we will continue to focus on coaching-based leadership, visible leadership in the field and site-specific improvement initiatives informed by the survey findings. We also plan to repeat the survey periodically to monitor progress and support continuous improvement.
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