Safety Management

Our culture of care creates an environment where every one of our people feels valued and respected, where everyone can ask ‘how can this work be done better?’  We continue to coach and support our people to ensure they have the right skills and capabilities to redesign, perform and manage work safely. By creating a culture of care that embraces diversity of thought, our people are encouraged to challenge potentially unsafe workplace practices.

Our comprehensive safety management system sets out minimum mandatory controls for confined space events; dropped and falling objects; electric shock; fall/movement of ground; lifting events; light vehicle and mobile equipment events; loss of containment of materials; moving machinery parts; and people falling from height. There are also minimum mandatory requirements for two control systems, permit to work and isolation, which all our operations are required to meet. An extensive risk assessment process is used to understand, manage and, where possible, eliminate material risks through the redesign of work.

We continually analyse a range of data, whether it’s from the broader industry or our own significant safety event data, to find ways to improve our operating standards and understand and manage our risks better. Minimum mandatory controls are regularly assessed for effectiveness, and we conduct corporate and regional assurance and engage in peer to peer level checks to ensure safety standards are met and maintained. In line with our continuous improvement focus, critical controls are reviewed to find opportunities for safer work redesign.

Air Travel

As a global company, our people travel to many parts of the world. To ensure their safety as far as practically possible, we assess airlines against internationally recognised practices, we review destination risks, and travellers’ flights are monitored through International SOS. Any of our people who are booked to travel automatically receive travel advice about their destination so they can assist in managing their own safety.

Emergency Preparedness

Crisis and Emergency Management Plans are a critical part of our emergency preparedness, and we regularly put these plans to the test to verify a teams’ ability to respond to a significant event, and seek ways to improve that response.

Plans include guidelines for appointing a frontline emergency response team and, if the situation is upgraded to a crisis, the process to follow in assembling the incident management team and escalating through the business.

Our Crisis and Emergency Management Plans ensure a well-coordinated emergency response that is designed to provide protection against injury or loss of life, and to minimise the impact on the environment and the surrounding communities. The plans also include provision for follow up to address any operational loss, including business continuity and recovery.

Security Practices

The nature of our operations means that we have a lot of equipment and supplies, which can be a target for criminal activity. In some places where we operate, we have experienced security incidents.

To protect our people and assets, we engage dedicated and professionally trained security teams. All of our private security providers must meet the requirements of the International Code of Conduct for Private Security Providers and operate consistently with the Voluntary Principles on Security and Human Rights, which we adhere to. This includes specific training in the principles where required.

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