Through our operations we contribute to local employment and procurement opportunities, as well as other community led initiatives.

We are committed to transparent reporting regarding the tax that we pay. In FY18, we paid US$847.6 million in taxes, royalties and other payments, as reported in our FY18 Tax Transparency and Payments to Governments.

We recognise that developing a clear understanding of the local community contexts in which we invest is not only common sense, but sound business sense.  When the community projects we invest in perform well, our host communities prosper and this helps to promote stable and safe operating environments.

Recently we have reviewed and updated our community investment framework. At a corporate level, the framework enables the creation of value for our business and society through a long-term outlook on strategic project development. Our operations will develop and maintain this long-term investment objective and, through engagement with the local community and understanding of the local operating context, identify further opportunities for investment.

During FY18 we invested US$20.4 million in host community initiatives and activities.

Listening and talking

People or groups who are potentially affected by our operations, who have an interest in what we do or may in some way influence them, are worth listening to. We try to create a dialogue with people at every level of the communities we work in, so we can figure out what is in everybody’s best interests.

At a community level, we promote and encourage feedback about our activities. At a global level, we engage with our stakeholders throughout the year and at our Annual General Meeting. We publish information about our operations and planned activities on our website, as well as through our Annual Report, market announcements and conferences.

Along with simply listening and talking, we employ more scientific means of gathering feedback, including seeking feedback from local communities in a variety of ways including social baseline studies, social impact and opportunity assessments, and community perception surveys. These assessments help us gauge the effectiveness of our approach and our level of engagement, so we can continually improve our community relationships.

Complaints and Grievances

To address individual concerns, we have a complaints and grievance procedure at every operation. This allows community members and other interested stakeholders to raise issues directly with our operations, including anonymously if they prefer. We respond to all complaints and grievances and aim to resolve any issue as soon as possible. We report all our recorded complaints and grievances.

Community Projects

Probably the most visible aspect of our community contributions are the projects we carry out for the benefit of local communities. Often these will be around education and breaking the poverty cycle, providing facilities and resources for community initiatives, supporting research into solving local problems such as medical issues, and investing in ways that improve our own impact on the community and environment.

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